Terms & Privacy Policy
Terms and Conditions
Welcome to KandidPulse! These terms and conditions govern your use of our software solutions and services. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, please refrain from using our services.
1. SCOPE OF SERVICES
1.1 KandidPulse specializes in developing customized software solutions for businesses and practices.
1.2 Our services include but are not limited to software development, automation, optimization, and related consultation.
1.3 The specific details and scope of our services will be agreed upon in writing between KandidPulse and the client.
2. INTELLECTUAL PROPERTY
2.1 All intellectual property rights, including but not limited to copyrights, trademarks, and patents, related to our software solutions and services are owned by KandidPulse.
2.2 The client acknowledges that any software or related materials provided by KandidPulse are protected by intellectual property laws and may not be reproduced, modified, or distributed without prior written consent.
3. CLIENT RESPONSIBILITIES
3.1 The client shall provide accurate and complete information necessary for the development and implementation of the software solutions.
3.2 The client shall ensure the confidentiality and security of their login credentials and account information associated with our services.
3.3 The client shall comply with all applicable laws and regulations while using our services.
4. PAYMENT TERMS
4.1 The client shall pay the fees agreed upon for the software development and related services as per the payment schedule specified in the written agreement.
4.2 All fees and charges are exclusive of any applicable taxes unless otherwise stated.
4.3 In the event of any overdue payments, KandidPulse reserves the right to suspend or terminate services until outstanding amounts are settled.
5. LIMITATION OF LIABILITY
5.1 KandidPulse shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our services.
5.2 KandidPulse shall not be responsible for any loss of data or unauthorized access to client information resulting from factors beyond our reasonable control.
5.3 The client agrees to indemnify and hold KandidPulse harmless from any claims or damages arising from their use of our services.
6. TERMINATION
6.1 Either party may terminate the agreement for any reason by providing (30 days) written notice to the other party.
6.2 Upon termination, the client shall promptly return any software or materials provided by KandidPulse, and any outstanding fees shall become immediately due.
7. AMENDMENTS
7.1 KandidPulse reserves the right to update or modify these terms and conditions at any time without prior notice.
7.2 The client’s continued use of our services after any changes to the terms indicates their acceptance of the modified terms.
8. GOVERNING LAW
These Legal Terms and your use of Services are governed by and interpreted in accordance with state laws, as well as County and local ordinances and regulations, except in cases where Federal Law takes precedence.
9. DISPUTE RESOLUTION
These Legal Terms and your use of Services are governed by and interpreted in accordance with state laws, as well as County and local ordinances and regulations, except in cases where Federal Law takes precedence.
10. DISCLAIMER
The services are provided “as is” and “as available.” Your use of the services is at your own risk. We do not guarantee the accuracy or completeness of the content and materials on the services or linked websites. We are not liable for any errors, damages, or unauthorized access. We do not endorse third-party products or services. Use caution when making purchases.
11. LIMITATIONS OF LIABILITY
We are not liable for any direct, indirect, consequential, or incidental damages arising from your use of the services, even if we have been advised of the possibility of such damages. Our liability to you will be limited to the amount paid, if any, by you to us. Certain laws may grant you additional rights.
12. INDEMNIFICATION
You agree to protect, indemnify, and hold us and our affiliates, officers, agents, and employees harmless from any claims or demands made by third parties due to your use of the Services, breach of these Legal Terms, or violation of your representations and warranties. We reserve the right to assume exclusive control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense. We will notify you of any such claims, actions, or proceedings subject to indemnification.
13. USER DATA
We store and manage the data you transmit for the performance of the Services. You are responsible for the accuracy and legality of any data submitted. This includes any personal or contact information, such as phone numbers, provided through our contact or registration forms. Data may be used to facilitate communication via SMS as outlined in our Privacy Policy.
14. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
By using the Services, completing forms, or communicating with us electronically, you agree to receive electronic communications, including but not limited to SMS, email, or online notices. These communications satisfy any legal requirement for written communication.
15. CALIFORNIA USERS AND RESIDENTS
Unresolved complaints may be directed to the Complaint Assistance Unit of the California Department of Consumer Affairs.
16. MISCELLANEOUS
These Terms, along with our posted policies, represent the full agreement between you and KandidPulse. If any provision is deemed unlawful, it shall not affect the validity of the remaining terms.
17. CONTACT US
To address any complaints about the Services or to seek additional information, please reach out to us at info@kandidpulse.com
Privacy Policy
KandidPulse is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your information when you interact with our services.
18. COLLECTION OF YOUR PERSONAL INFORMATION
We may collect the following personal information:
- Name (First and Last)
- Email address
- Phone number
- Company or practice name
- Number of employees
- Service interests
- Any other details submitted via our forms or communications
We may also collect technical and usage information such as IP address, browser type, device ID, and referring URLs.
19. USE OF YOUR PERSONAL INFORMATION
We use your information to:
- Deliver services and respond to inquiries
- Process registrations, appointments, and requests
- Communicate service updates or confirmations (including SMS)
- Improve our platform and offerings
- Conduct internal analytics, surveys, and feedback collection
- Comply with legal obligations
20. SHARING OF INFORMATION
We do not sell or lease personal data. We may share your data with:
- SMS providers
- Hosting, analytics, and CRM services
- Legal or regulatory authorities when required
All partners are contractually obligated to protect your information.
21. USE OF WEB TRACKING
We use cookies, web beacons, and tags to analyze site traffic, personalize user experience, and improve our services. You may adjust your browser settings to decline cookies.
22. SITE USAGE ANALYTICS
Collected data may be used to:
- Monitor system performance
- Study usage behavior
- Deliver personalized advertising and content
23. SECURITY
We implement technical and organizational measures to protect your personal data from unauthorized access, alteration, or destruction, including SSL encryption and secure data storage.
24. YOUR RIGHTS
You have the right to:
- Access your data
- Correct inaccurate information
- Withdraw consent (e.g., opt-out of SMS)
Request deletion of personal data
Contact us at info@kandidpulse.com to exercise these rights.
25. SMS MESSAGING POLICY
To ensure transparency and compliance with messaging regulations, the following outlines our SMS communication practices:
- SMS Consent
Phone numbers collected via our forms are only used to send service-related SMS messages. We do not share numbers with third parties for marketing.
- Types of SMS Communications
With your consent, we may send SMS messages related to:
- Appointment confirmations and reminders
- Onboarding and follow-up
- Billing inquiries and account alerts
- Customer support and updates
- Message Frequency
- Expect up to 3 messages per week based on service activity
- Frequency may vary by service type (e.g., appointments vs. billing)
- Messaging Fees
Standard messaging and data rates may apply based on your mobile carrier and location.
- Opt-In Methods
You may opt-in to SMS:
- By submitting your phone number through our forms
- By checking the SMS consent box on applicable forms
- By requesting communication via SMS through support
- Opt-Out Methods
You may opt out at any time by:
- Replying “STOP” to any SMS
- Contacting us at info@kandidpulse.com
- Help with SMS
- Reply “HELP” for assistance
- Or email info@kandidpulse.com
- Standard Disclosures
- Message and data rates may apply
- Message frequency varies
- Reply “STOP” to unsubscribe
- Visit our [Privacy Policy] and [Terms and Conditions] for full details
26. CHANGES TO THIS POLICY
If you have any inquiries, feedback, or concerns about KandidPulse’s privacy and security practices, please feel free to reach out to us via info@kandidpulse.com. We are here to assist you with any questions you may have regarding privacy-related matters.